it really is pitiful to acquire to report that my many emails to Shopper Relations haven't been answered as of thus far October 29, a total lack of by far the most elementary courtesy towards an 84 decades aged Very first-Class passenger and Regular Flier….
( Continued from comment 191) Moreover, we had to take another working day of our vacation to return into the airport 3 days later on to get the car we had reserved. Once we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and considered one of our suitcases apparently by no means manufactured it on to the airplane and was remaining in Aruba. Once we boarded our connecting flight to Boston, I was checked in and unveiled to enter the jetway. Even though I had been heading on to the jetway, I was explained to I necessary to return and wait around against the wall while some passed me by. I used to be explained to I needed to “consolidate” my possessions. I'd a wallet purse around my neck in opposition to my overall body that actions three inches by 5 inches. I was told I needed to just take it off my person and spot it in a very canvass bag I had. Are you currently severe???? On board flight 1783, we were being approached by on the list of rudest stewardesses I've at any time encountered in my life named Sheila. This airplane was diverse from the opposite planes we had been on, and our “extra home” seating apparently wouldn't make it possible for us To place our private items under the seat before us.
We have already been Recurrent flyer shoppers for more than 30 several years, and on the list of attractions for us to continue along with your services will be the perks you give to us and the good service We now have always experienced in lots of journeys with AA. On Jan 29 2015, I named AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Girl Ana Maria helped me with the many paper operate And that i did purchase all the additional expenditures with my Town Charge card foe my partner and myself and Ana Maria explained to me which i will obtain affirmation on my e mail, and gave me about the mobile phone our two locator records. Well, these days Once i known as once again since we didn't get the knowledge on my email, we had been educated to our surprise that only my spouse had reservation and there was nothing on file for myself!
Had terrific client service sine 1/17. Been pulled off the FRA flight and stayed for 2 days in Philly. These days 1/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent on the sign in counter have been Completely rude, not helpful and predicted me to search out my luggage which was checked in over the seventeenth and that I had been not able to retrieve After i was pulled from the flight on Sunday.
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I felt compelled to point out which i can no more fly along with you, when you go on to treat individuals with out regard. The most up-to-date, the service dog problem. What is Improper using your teaching? No matter what it can be, I cannot fly with a company anonymous that cannot properly teach its staff. Great bye!
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I used to be overcharged for a 3rd bit of baggage on a global journey United states to Uruguay. I've tried using making use of the website electronic mail to try to obtain a refund; no response.
The red tape to acquire a reaction about a serious tousled trip from start off to finish is terrible. I are attempting to get a reaction from AA nevertheless the run close to is what AA would like so you might give up..GUESS WHAT ? i dont stop trying conveniently. so AA i await your answer.
If This is actually the new American Airways I’ll go on history as declaring I similar to the aged 1 superior. You won’t go broke by getting rid of my enterprise but you will have an additional seat available to provide to A few other unsuspecting customer.
I realize we ought to be extra very careful when placed our tickets on-line to the eleventh. I don’t know why, we built just a big oversight with flying date.
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I have tried using scheduling flights from Charlotte ,NC to Tobago. I am not able to e book these flight on yours or US Airs Internet websites,nevertheless I'm able to book them on Expedia and Travelocity. I didn’t desire to book these having a next party.